Check the Other Xbox Make Sure Its Connected to Your Home Network and Online Then Try Again

Troubleshooting network issues in Windows

If you can't get email, browse the spider web, or stream music, chances are you're not connected to your network and can't get onto the cyberspace. To fix the trouble, here are some things y'all can try.

Things to try get-go

Endeavor these things first to help you ready or narrow downwardly the connexion problem.

• Brand sure Wi‑Fi is turned on. Select the "No net connection" icon on the right side of the taskbar, and make sure Wi-Fi is turned on. If information technology isn't, select it to turn it on. As well, make sureAirplane fashion is turned off.

• Select Manage Wi-Fi connections (>) on the Wi-Fi quick setting, encounter if a Wi-Fi network you recognize and trust appears in the list of networks. If information technology does, select the Wi-Fi network, and they endeavor to connect to it. If it saysConnected underneath the network proper name, selectDisconnect, wait a moment, and then selectConnect again.

• Try connecting to a network on a unlike frequency band. Many consumer Wi-Fi routers broadcast at two different network frequency bands: 2.4 GHz and 5 GHz. These will appear as divide networks in the listing of available Wi-Fi networks. If your listing of available Wi-Fi networks includes both a 2.4 GHz network and a 5 GHz network, endeavor connecting to the other network. To learn more about the differences betwixt ii.four GHz networks and 5 GHz networks, check out Wi-Fi issues and your dwelling layout.

• Brand sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator lite usually shows when information technology's on.)

• Run the Network troubleshooter. The Network troubleshooter can help diagnose and fix common connection issues.

To run the Network troubleshooter

1. Select theBeginning button, then blazon settings. SelectSettings>Arrangement > Troubleshoot > Other troubleshooters.

2. UnderOther, selectNetwork Adapter > Run.

3. Follow the steps in the troubleshooter and meet if that fixes the problem.

• Restart your modem and wireless router. This helps create a new connection to your net service provider (Isp).

  When you practise this, everyone that is connected to your Wi-Fi network will be temporarily asunder. The steps you lot have to restart your modem and router tin can vary, but here are the general steps.

Annotation:If you take a cablevision modem/Wi-Fi router combo device, you just need to follow the steps for the single device.

1. Unplug the ability cable for the router from the power source.

2. Unplug the power cable for the modem from the power source.

   Some modems have a fill-in battery. If you unplug the modem and lights stay on, remove the battery from the modem.

3. Wait at least xxx seconds or and so.

   If you had to remove the battery from the modem, put information technology back in.

4. Plug the modem back into the power source. The lights on the modem volition blink. Wait for them to stop blinking.

5. Plug your router back into the power source.

   Wait a few minutes for the modem and router to fully ability on. You can usually tell when they're ready by looking at the condition lights on the two devices.

6. On your PC, try to connect once more.

Connection problems tin be due to a variety of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Net Service Provider (ISP). Try the following steps to assistance narrow down the source of the problem.

1. If the "Wi-Fi connected" icon  appears on the right side of the taskbar, visit a unlike website. If the website opens, there might be a problem with the specific website. If you lot can't connect to another website, get to the side by side footstep.

2. On another laptop or telephone, try to connect to the same network. If you can connect, the source of the problem is likely due to your device—go to the department Network troubleshooting on your device. If you can't connect to the network on whatever device, go on to the next step.

3. Check to see if there is a problem with the connection to your Wi-Fi router. Do this past using a ping examination.

   1. Select Search on the taskbar, typeCommand prompt. TheCommand Prompt button will appear. To the right of information technology, selectRun as ambassador >Yes.

   2. At the command prompt, typeipconfig, and then selectEnter. Look for the proper noun of your Wi-Fi network within the results, and then find the IP address listed next toDefault gateway for that Wi-Fi network.  Write downwardly that accost if you need to.For example:  192.168.1.i

   3. At the prompt, blazonping <DefaultGateway> and and so selectEnter.For example, blazonping 192.168.ane.i and selectEnter. The results should be something like this:

• Answer from 192.168.one.one: bytes=32 time=5ms TTL=64

• Reply from 192.168.one.one: bytes=32 time=5ms TTL=64

• Reply from 192.168.1.ane: bytes=32 time=5ms TTL=64

• Reply from 192.168.1.i: bytes=32 time=5ms TTL=64

• Ping statistics for 192.168.ane.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:  Minimum = 4ms, Maximum = 5ms, Boilerplate = 4ms

If you see results similar this and are getting a answer, so you take a connexion to your Wi-Fi router, and so there might be a problem with your modem or Internet service provider. Contact your Internet access provider or check online on some other device (if y'all can) to run across if at that place's a service outage.

If the results of the ping test indicate that you lot are not getting a reply from the router, try connecting your PC directly to your modem by using an Ethernet cable (if yous can). If y'all can connect to the internet using an Ethernet cable, it confirms the connection problem is due to the Wi-Fi router. Make certain you've installed the latest firmware and see the documentation for your router.

Run network commands

Try running these network commands to manually reset the TCP/IP stack, release and renew the IP address, and flush and reset the DNS client resolver enshroud:

1. Select Search on the taskbar, blazonControl prompt. TheCommand Prompt button will announced. To the right of it, selectRun as ambassador>Yep.

2. At the command prompt, run the following commands in the listed order, and then bank check to see if that fixes your connexion trouble:

   • Blazonnetsh winsock reset and select Enter.

   • Typenetsh int ip reset and selectEnter.

   • Blazonipconfig /release and selectEnter.

   • Typeipconfig /renew and selectEnter.

   • Typeipconfig /flushdns and selectEnter.

Uninstall the network adapter driver and restart

If the previous steps didn't piece of work, endeavour to uninstall the network adapter driver, and then restart your reckoner. Windows will automatically install the latest driver. Consider this approach if your network connection stopped working properly after a recent update.

Before uninstalling, brand sure you have drivers available equally a backup. Visit the PC manufacturer's website and download the latest network adapter driver from there. If your PC tin can't connect to the internet, you'll demand to download a commuter on a unlike PC and salve it to a USB flash drive so you tin install the driver on your PC. You'll need to know the PC manufacturer and model proper noun or number.

1. Select Search on the taskbar, typeDevice Manager, and and then selectDevice Manager from the list of results.

2. AggrandizeNetwork adapters, and locate the network adapter for your device.

3. Select the network adapter, press and hold (or right-click), and and then selectUninstall device > theTry to remove the driver for this device check box >Uninstall.

4. After uninstalling the driver, select theStartbutton >Power  >Restart.

After your PC restarts, Windows will automatically expect for and install the network adapter commuter. Bank check to see if that fixes your connexion trouble. If Windows doesn't automatically install a commuter, attempt to install the fill-in driver you saved before uninstalling.

Bank check if your network adapter is uniform with the latest Windows Update

If you lost your network connection immediately subsequently upgrading to or updating Windows xi, it's possible that the electric current driver for your network adapter was designed for a previous version of Windows. To cheque, try temporarily uninstalling the recent Windows Update:

1. Select theCommencement  button, so enter settings. SelectSettings> Windows Update>Update history> Uninstall updates.

2. Select the most recent update, and then selectUninstall.

If uninstalling the nigh recent update restores your network connection, cheque to see if an updated commuter is available:

1. Select Search on the taskbar, typeDevice Managing director, so selectDevice Director from the list of results.

2. ExpandNetwork adapters, and locate the network adapter for your device.

3. Select the network adapter, printing and hold (or right-click), and then selectUpdate driver > Search automatically for updated driver software, and and so follow the instructions.

4. After installing the updated commuter, select theOutsetbutton >Power> Restart if you lot're asked to restart, and encounter if that fixes the connection upshot.

If Windows tin't find a new driver for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from at that place. You'll need to know the PC manufacturer and model name or number.

Do one of the post-obit:

• If y'all couldn't download and install a newer network adapter driver, hide the update that'south causing you to lose your network connection. To learn how to hibernate updates, see Hibernate Windows Updates or driver updates.

• If yous could successfully install updated drivers for your network adapter, and so reinstall the latest updates. To do this, select theStart push, then enter settings. SelectSettings>Windows Update > Check for updates.

Apply network reset

Using network reset should be the last step you try. Consider using it if the steps above don't assist to go you connected.

This tin help solve connectedness problems y'all might have after upgrading from Windows x to Windows xi. It tin also assistance to set the problem where you tin connect to the net, but tin't connect to shared network drives. Network reset removes any network adapters you accept installed and the settings for them. After your PC restarts, whatever network adapters are reinstalled, and the settings for them are set to the defaults.

1. Select theBeginning button, then enter settings. SelectSettings>Network & net  >Advanced network settings > Network reset.
   Open Network & Internet Status settings

2. On theNetwork reset screen, selectReset now >Yes to confirm.

Wait for your PC to restart, and see if that fixes the problem.

Notes:

• After using network reset, you might need to reinstall and set other networking software you might exist using, such as VPN client software or virtual switches from Hyper‑5 (if you're using that or other network virtualization software).

• Network reset might set each one of your known network connections to a public network profile. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which tin help make your PC more than secure. Notwithstanding, if your PC is used for file or printer sharing, you'll need to make your PC discoverable again by setting it to use a individual network profile. To practice this, select theStart button, and so enter settings. SelectSettings>Network & cyberspace >Wi-Fi. On theWi-Fi screen, selectManage known networks > the network connection y'all want to change. UnderNetwork contour blazon, selectPrivate.

Check your Wi-Fi settings

Wi-Fi adapter manufacturers might have different avant-garde settings you can change based on your network environment or connection preferences.

Check the Wireless Mode setting for your network adapter and make sure it matches the capabilities of the network you're trying to connect to. If it doesn't match, you won't be able to connect, and the network might not announced in the list of available networks. The Wireless Way volition often exist set to Car or something like past default, which enables connectedness for every kind of network that's supported.

To find the wireless fashion setting

1. In Device Manager, selectNetwork adapters, so double-click the network adapter name.

2. Select theAvant-garde tab and look for aWireless Fashion setting. Make sure it'due south set to the mode your network is using.

Wi-Fi contour settings

Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, key, network name (SSID), and so on. If you can't connect to a Wi-Fi network that you could connect to before, it's possible that the network settings might have inverse or the profile is corrupted.

To fix this, remove (or "forget") the network connexion, then reconnect to the network. When you forget a network connection, it removes the Wi-Fi network contour from your PC.

To forget a network

1. Select theStart push, then enter settings. SelectSettings>Network & internet.

2. SelectWi-Fi, then selectManage known networks.

3. Select the network you want to forget, then selectForget.

Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the network to renew the network connexion.

Cheque your dwelling layout

Your Wi-Fi network might be affected by the network's frequency band, aqueduct congestion, and/or signal forcefulness.  For more info, run into Wi-Fi issues and your home layout.

Cheque for additional symptoms for the "No internet connection" icon.

There may be additional troubleshooting steps you lot can try, depending on which symptoms y'all're having. To view these steps, check out Wi-Fi connection icons and what they mean.

Related topics

• Setting upwards a wireless network

• How to detect your wireless network countersign

• Clarify the wireless network written report

• Wi-Fi tools and apps

• Brand a Wi-Fi network public or private in Windows

Things to try first

Try these things showtime to help you set or narrow downwardly the connectedness trouble.

• Make sure Wi‑Fi is turned on. Select the "No internet connectedness" icon on the right side of the taskbar, and make sure Wi-Fi is turned on. If it isn't, select it to turn it on. Also, make sure Aeroplane mode is turned off.

  

• Subsequently, see if a Wi-Fi network you lot recognize and trust appears in the listing of networks. If it does, select the Wi-Fi network, and they try to connect to it. If it says Connected underneath the network name, select Disconnect, wait a moment, and and so select Connect again.

• Try connecting to a network on a different frequency ring. Many consumer Wi-Fi routers broadcast at two different network frequency bands:  2.iv GHz and 5 GHz. These will announced every bit separate networks in the list of available Wi-Fi networks. If your list of bachelor Wi-Fi networks includes both a two.4 GHz network and a 5 GHz network, attempt connecting to the other network. To larn more than about the differences between ii.four GHz networks and 5 GHz networks, check out Wi-Fi problems and your home layout.

• Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator light usually shows when it's on.)

• Run the Network troubleshooter. The Network troubleshooter tin can help diagnose and set common connectedness problems.

To run the Network troubleshooter

1. Select the Start button >Settings > Network & Net > Status.
   Open up Network & Cyberspace Condition settings

2. Nether Change your network settings, select Network troubleshooter.

3. Follow the steps in the troubleshooter, and run into if that fixes the problem.

• Restart your modem and wireless router. This helps create a new connectedness to your isp (Internet service provider).

  
  When you do this, everyone that is continued to your Wi-Fi network will be temporarily asunder. The steps you take to restart your modem and router can vary, only here are the general steps. (Notation: If you have a cable modem/Wi-Fi router combo device, you only demand to follow the steps for the unmarried device.)

  1. Unplug the ability cable for the router from the power source.

  2. Unplug the ability cable for the modem from the power source.

     Some modems have a backup battery. If you lot unplug the modem and lights stay on, remove the battery from the modem.

  3. Look at least xxx seconds or and so.

     If you had to remove the battery from the modem, put it back in.

  4. Plug the modem back into the ability source. The lights on the modem will glimmer. Look for them to stop blinking.

  5. Plug your router back into the ability source.

     Wait a few minutes for the modem and router to fully ability on. You lot can usually tell when they're ready by looking at the status lights on the two devices.

  6. On your PC, try to connect again.

Connection problems can be due to a variety of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Internet Service Provider (ISP). Try the following steps to help narrow downwardly the source of the problem.

1. If the "Wi-Fi connected" icon  appears on the right side of the taskbar, visit a different website. If the website opens, at that place might be a problem with the specific website. If you can't connect to another website, go to the next pace.

2. On another laptop or phone, try to connect to the same network. If y'all tin connect, the source of the problem is likely due to your device—get to the department Network troubleshooting on your device. If you can't connect to the network on any device, go along to the next step.

3. Check to see if in that location is a problem with the connection to your Wi-Fi router.  Practise this by using a ping test.

   1. In the search box on the taskbar, type Command prompt. The Control Prompt button will appear. To the correct of it, select Run as administrator > Yes.

   2. At the command prompt, blazon ipconfig, and then select Enter. Look for the name of your Wi-Fi network within the results, and and so find the IP address listed next to Default gateway for that Wi-Fi network.  Write down that address if yous demand to. For example:  192.168.one.1

   3. At the prompt, type ping <DefaultGateway> and and so select Enter. For example, type ping 192.168.1.1 and select Enter. The results should be something like this:

• Reply from 192.168.1.i: bytes=32 time=5ms TTL=64

• Reply from 192.168.1.1: bytes=32 time=5ms TTL=64

• Reply from 192.168.1.ane: bytes=32 time=5ms TTL=64

• Reply from 192.168.1.1: bytes=32 time=5ms TTL=64

• Ping statistics for 192.168.ane.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:  Minimum = 4ms, Maximum = 5ms, Average = 4ms

If y'all see results like this and are getting a reply, then you have a connectedness to your Wi-Fi router, so there might be a problem with your modem or Isp. Contact your Isp or check online on some other device (if you can) to meet if there's a service outage.

If the results of the ping test signal that you lot are not getting a reply from the router, try connecting your PC direct to your modem by using an Ethernet cablevision (if you lot can). If y'all can connect to the internet using an Ethernet cable, it confirms the connectedness problem is due to the Wi-Fi router. Make sure you've installed the latest firmware and run into the documentation for your router.

Run network commands

Effort running these network commands to manually reset the TCP/IP stack, release and renew the IP address, and flush and reset the DNS customer resolver enshroud:

1. In the search box on the taskbar, type Command prompt. The Control Prompt button will announced. To the right of it, select Run as administrator > Yes.

2. At the control prompt, run the following commands in the listed order, and then check to run into if that fixes your connexion problem:

   • Type netsh winsock reset and select Enter.

   • Type netsh int ip reset and select Enter.

   • Type ipconfig /release and select Enter.

   • Type ipconfig /renew and select Enter.

   • Blazon ipconfig /flushdns and select Enter.

Uninstall the network adapter commuter and restart

If the previous steps didn't work, attempt to uninstall the network adapter driver, and then restart your computer. Windows will automatically install the latest driver. Consider this approach if your network connection stopped working properly after a recent update.

Earlier uninstalling, make certain you have drivers available as a backup. Visit the PC manufacturer'southward website and download the latest network adapter driver from there. If your PC can't connect to the internet, you'll demand to download a driver on a different PC and save it to a USB wink drive so you tin can install the driver on your PC. You'll need to know the PC manufacturer and model name or number.

1. In the search box on the taskbar, type Device Director, and and so select Device Manager from the list of results.

2. Expand Network adapters, and locate the network adapter for your device.

3. Select the network adapter, press and hold (or right-click), and and then selectUninstall device > theEndeavor to remove the driver software for this device check box >Uninstall.

4. After uninstalling the driver, select the Start button > Ability > Restart.

   Afterwards your PC restarts, Windows volition automatically look for and install the network adapter driver. Cheque to see if that fixes your connectedness problem. If Windows doesn't automatically install a driver, try to install the backup commuter y'all saved before uninstalling.

Check if your network adapter is compatible with the latest Windows Update

If you lost your network connection immediately after upgrading or updating Windows 10, it's possible that the electric current driver for your network adapter was designed for a previous version of Windows. To check, try temporarily uninstalling the recent Windows Update:

1. Select the Get-go button, then select Settings  > Update & Security > Windows Update > View update history > Uninstall updates.

2. Select the almost recent update, then select Uninstall.

If uninstalling the most recent update restores your network connection, check to come across if an updated driver is available:

1. In the search box on the taskbar, type Device Director, and then select Device Manager from the listing of results.

2. Expand Network adapters, and locate the network adapter for your device.

3. Select the network adapter, select Update commuter > Search automatically for updated driver software, and so follow the instructions.

4. After installing the updated driver, select the Showtime push button > Power > Restart if y'all're asked to restart, and run across if that fixes the connection effect.

If Windows can't discover a new commuter for your network adapter, visit the PC manufacturer'south website and download the latest network adapter driver from there. You'll need to know the PC manufacturer and model proper noun or number.

Do one of the following:

• If y'all couldn't download and install a newer network adapter commuter, hide the update that'due south causing you lot to lose your network connexion. To learn how to hide updates, see Hide Windows Updates or driver updates.

• If you could successfully install updated drivers for your network adapter, then reinstall the latest updates. To do this, select the Start button, then select Settings  > Update & Security > Windows Update > Cheque for updates.

Use network reset

Using network reset should be the last step yous effort. Consider using it if the steps higher up don't aid to get you connected.

This tin help solve connection problems you might have subsequently upgrading from a previous version of Windows to Windows 10. Information technology can likewise help to fix the trouble where you can connect to the internet, merely tin can't connect to shared network drives. Network reset removes any network adapters you have installed and the settings for them. After your PC restarts, any network adapters are reinstalled, and the settings for them are set to the defaults.

Note:To utilize network reset, your PC must be running Windows ten Version 1607 or later. To see which version of Windows 10 your device is currently running, select the Kickoff push, so select Settings > System > About.

1. Select the Showtime button, and so select Settings  > Network & Net > Condition > Network reset.
   Open up Network & Internet Status settings

2. On the Network reset screen, select Reset now > Yes to confirm.

   Look for your PC to restart, and see if that fixes the problem.

Notes:

• After using network reset, you lot might need to reinstall and set upwards other networking software you lot might be using, such as VPN customer software or virtual switches from Hyper‑V (if you're using that or other network virtualization software).

• Network reset might gear up each i of your known network connections to a public network contour. In a public network contour, your PC is non discoverable to other PCs and devices on the network, which can help make your PC more than secure. Yet, if your PC is used for file or printer sharing, you'll need to make your PC discoverable again by setting it to utilise a private network profile. To do this, select the Kickoff button, then select Settings > Network & Net > Wi-Fi . On the Wi-Fi screen, select Manage known networks > the network connection you want to modify > Properties. Under Network profile, selectIndividual.

Check your Wi-Fi settings

Wi-Fi adapter manufacturers might have dissimilar avant-garde settings you can change based on your network environment or connectedness preferences.

Cheque the Wireless Style setting for your network adapter and make sure it matches the capabilities of the network y'all're trying to connect to. If it doesn't lucifer, y'all won't exist able to connect, and the network might not announced in the list of available networks. The Wireless Mode volition ofttimes be set up to Motorcar or something similar by default, which enables connexion for every kind of network that's supported.

To observe the wireless mode setting

1. In Device Manager, select Network adapters, and then double-click the network adapter name.

2. Select the Avant-garde tab and look for a Wireless Mode setting. Make sure it'southward set to the mode your network is using.

Wi-Fi profile settings

Windows uses the Wi-Fi contour to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security blazon, key, network proper noun (SSID), then on. If yous can't connect to a Wi-Fi network that y'all could connect to earlier, it'due south possible that the network settings might have inverse or the profile is corrupted.

To fix this, remove (or "forget") the network connection, and so reconnect to the network. When you forget a network connection, it removes the Wi-Fi network contour from your PC.

To forget a network

1. Select the Wi-Fi network  icon on the right side of the taskbar, then select Network & Internet settings.

2. Select Wi-Fi , and so select Manage known networks.

3. Select the network y'all want to forget, and then select Forget.

Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the desired network to renew the network connection.

Check your home layout

Your Wi-Fi network might be affected past the network's frequency ring, channel congestion, and/or indicate strength.  For more than info, see Wi-Fi problems and your home layout.

Cheque for additional symptoms for the "No internet connectedness" icon

At that place may be additional troubleshooting steps you lot can try, depending on which symptoms you're having. To view these steps, cheque out Wi-Fi connection icons and what they hateful.

Related topics

• Setting up a wireless network

• How to find your wireless network password

• Clarify the wireless network report

• Wi-Fi tools and apps

• Make a Wi-Fi network public or individual in Windows ten

• Brand sure Wi-Fi is turned on.

  1. Swipe in from the right edge of the screen, selectSettings, then select theNetwork icon.

  2. Turn onWi-Fi.

• Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator light usually shows when information technology's on.)

• Brand sure your PC isn't in aeroplane mode.

  1. Swipe in from the right border of the screen, selectSettings, then select theNetwork icon.

  2. Turn offAirplane mode.

• Move closer to the router or access point if you tin.

• If you don't see the network name at all, the router or access signal might not be set to circulate the network proper noun. In this case, you'll need to connect to it manually.

  1. Swipe in from the right edge of the screen, and then selectSettings.

  2. Select theNetwork icon, and so selectSubconscious network.

  3. Type the network proper name and selectNext.

  4. Type the password and selectNext.

  5. Follow any boosted instructions to go connected.

• The network will be added to your list of networks and will be available to connect to when your computer is in range of the network. To connect to the network, follow these steps:

  1. OpenConnect to a Network by selecting the network icon in the notification area.

  2. SelectUnnamed Network, selectConnect, then type the network information. The network will be added to your list of networks and volition be available to connect to in the future when your figurer is in range of the network..

Let Windows try to help y'all set the problem. Try running the Network troubleshooter to meet if information technology can diagnose and set up the trouble.

Select theShowtime push, beginning typingNetwork problems, and then selectIdentify and repair network problems in the listing.

The Network Troubleshooter (mentioned to a higher place) can assist diagnose and fix common connection problems. After using that, try running the network commands beneath because the combination of doing these ii things can assistance y'all get connected.

If your problem isn't fixed after running the Network troubleshooter, try to:

• Reset the TCP/IP stack.

• Release the IP accost.

• Renew the IP address.

• Affluent and reset the DNS client resolver cache.

Hither'southward how to run networking commands in a command prompt:

1. Select the Commencement  button, start typing cmd, correct-click Command Prompt in the list, select Run as Ambassador, and and so select Yes.

2. At the command prompt, run the following commands in the listed order and then check to see if that fixes your connection problem:

   • Type netsh winsock reset and press Enter.

   • Type netsh int ip reset and press Enter.

   • Type ipconfig /release and press Enter.

   • Type ipconfig /renew and printing Enter.

   • Type ipconfig /flushdns and press Enter.

This helps create a new connexion to your Internet service provider (ISP). When you do this, anybody that is connected to your Wi-Fi network will be temporarily disconnected.

The steps you accept to restart your modem and router can vary, merely here are the general steps:

1. Unplug the ability cablevision for the router from the power source.

2. Unplug the power cablevision for the modem from the power source.

   Some modems have a backup battery. So if you unplug the modem and lights stay on, remove the battery from the modem.

3. Wait at to the lowest degree xxx seconds or then.

   If y'all had to remove the battery from the modem, put it back in.

4. Plug the modem back into the power source. The lights on the modem will glimmer. Wait for them to end blinking.

5. Plug your router back into the power source.

   Wait a few minutes for the modem and router to fully ability on. Y'all can usually tell when they're ready past looking at the status lights on the two devices.

6. On your PC, try to connect again.

Make sure information technology's non a problem with your cablevision modem or Internet access provider (Internet service provider). If it is, contact your ISP.

1. Select the Start  button, start typing cmd, right-click Command Prompt in the list, select Run equally Administrator, and so select Yes.

2. At the control prompt, type ipconfig.

   Look for the IP address listed next to Default gateway. Write down that accost if you demand to. For instance, 192.168.1.1.

3. At the prompt, type ping <Default gateway> and press Enter. For example, type ping 192.168.1.1 and press Enter.

   The result should exist something similar this:

   Reply from 192.168.ane.i: bytes=32 time=5ms TTL=64
   Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
   Reply from 192.168.one.1: bytes=32 fourth dimension=5ms TTL=64
   Respond from 192.168.i.1: bytes=32 fourth dimension=5ms TTL=64
   Ping statistics for 192.168.one.1: Packets: Sent = iv, Received = 4, Lost = 0 (0% loss), Estimate round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If the ping is successful and you run across results similar to the results above, merely y'all can't connect to the Internet on your PC, there may be a problem with your modem or Internet service provider (Internet service provider).

If yous're still having trouble connecting to a network, it might be related to your network adapter.

• Try using the Network Adapter troubleshooter to automatically detect and fix some bug. This troubleshooter will disable and re-enable the adapter, and endeavour some other mutual repairs.

  Select the Start  button, start typing Troubleshooting, and so select Troubleshooting in the listing. Select View all>Network Adapter.

• Update the network adapter commuter. An outdated or incompatible network adapter driver can cause connection problems. Bank check to encounter if an updated driver is bachelor.

  1. Select the First  button, start typing Device Manager, and so select information technology in the listing.

  2. In Device Manager, selectNetwork adapters, right-click your adapter, and so select Properties.

  3. Select the Driver tab, then select Update Commuter.

  4. Select Search automatically for updated driver software.

If Windows can't notice a new driver for your network adapter, visit the PC manufacturer'southward website and download the latest network adapter driver from there. If your PC can't connect to the Net, you'll need to download a commuter on a dissimilar PC and relieve information technology to a USB flash bulldoze and so you can install the driver on your PC. You'll need to know the PC manufacturer and model name or number.

Here are some things to check and try with your router if you're at home and having problem getting continued.

• If y'all don't see the network proper noun, sign in to your router and cheque to see if it'southward set to broadcast the network name.

  1. Connect your PC to your router using an Ethernet cable.

  2. Open your spider web browser and type the IP address for your wireless router. (For case, 192.168.i.i or 172.sixteen.0.0—check the documentation for your router to discover the default IP address.)

  3. Sign in with your user name and password, so make certain an option labeled Enable SSID Broadcast, Wireless SSID broadcast, or something like is turned on. This setting is often on a Wireless Settings page.

• Cheque to encounter if your Wi-Fi network uses Media Admission Control (MAC) accost filtering for security. If it does, you'll demand to add the MAC address for your PC to the access list on your router before you tin connect.

  1. Select the Start button. Start typing cmdand right-click Command Prompt in the listing. Select Run equally Administrator, and and then select Yes.

  2. At the command prompt, type ipconfig /all.

     Write downwardly the address that appears next toPhysical Accost for your wireless network adapter. This is the accost you'll need to add together to the admission list on your router.

  To add the MAC address to the access list on your router:

  1. Open your web browser and type the IP address for your wireless router. (For example, 192.168.one.ane or 172.16.0.0—check the documentation for your router to find the default IP address.)

  2. Sign in with your user name and countersign, then look for a setting that says MAC Accost Filter or something similar.

  3. Add together the MAC address you wrote down for your PC to the access list and save your changes.

  On your PC, endeavour to connect to the Wi-Fi network again.

• Make sure Wi-Fi is turned on.

  1. On a laptop, open Windows Mobility Center by selecting the Start push and and so selectingControl Panel>Mobile PC>Windows Mobility Centre.

  2. Look in theWireless Networkdepartment. If Wi-Fi is on, the button should sayPlough wireless off.

• Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator light usually shows when information technology'southward on.)

• Cheque and make sure your PC isn't in airplane mode.

• Motility closer to the router or access bespeak if you lot can.

• If you don't encounter the network name at all, the router or access indicate might non exist ready to broadcast the network proper noun. In this instance, you lot'll need to connect to it manually.

  1. Open Manage Wireless Networks by selecting theOffset push button, and then selectingControl Panel. In the search box, blazonwireless and and so selectManage wireless networks.

  2. SelectAdd, and then selectManually create a network profile.

  3. Type the network information.

  4. If you want Windows to automatically connect when the network is in range, select theStart this connection automatically check box.

  5. Select theConnect even if the network is non broadcasting cheque box, selectNext, and then selectClose.

• The network will exist added to your listing of networks and will be available to connect to when your estimator is in range of the network. To connect to the network, follow these steps:

  1. Open upConnect to a Network by selecting the network icon in the notification area.

  2. SelectUnnamed Network, selectConnect, and and then type the network information. The network volition be added to your listing of networks and will be available to connect to in the future when your computer is in range of the network..

Permit Windows effort to aid you set up the problem. Try running the Network troubleshooter to see if it can diagnose and gear up the problem.

Open the Network troubleshooter by right-clicking the network icon in the notification area and so selectingTroubleshoot problems.

The Network Troubleshooter (mentioned to a higher place) can help diagnose and fix mutual connection problems. After using that, endeavor running the network commands below because the combination of doing these two things tin can help you get connected.

If your trouble isn't stock-still afterwards running the Network troubleshooter, endeavor to:

• Reset the TCP/IP stack.

• Release the IP address.

• Renew the IP address.

• Flush and reset the DNS client resolver cache.

Here'due south how to run networking commands in a command prompt:

1. Select theGet-go push . Type cmd in the search box, right-click cmd in the list, select Run every bit administrator, and then select Yes.

2. At the command prompt, run the following commands in the listed order and so check to see if that fixes your connectedness problem:

   • Type netsh winsock reset and printing Enter.

   • Type netsh int ip reset and press Enter.

   • Blazon ipconfig /release and press Enter.

   • Type ipconfig /renew and press Enter.

   • Type ipconfig /flushdns and printing Enter.

This helps create a new connection to your Cyberspace service provider (ISP). When you practise this, everyone that is connected to your Wi-Fi network will be temporarily disconnected.

The steps y'all take to restart your modem and router can vary, but here are the general steps:

1. Unplug the power cable for the router from the power source.

2. Unplug the power cable for the modem from the ability source.

   Some modems take a backup battery. And so if yous unplug the modem and lights stay on, remove the battery from the modem.

3. Wait at least 30 seconds or and so.

   If you had to remove the battery from the modem, put it dorsum in.

4. Plug the modem back into the power source. The lights on the modem will glimmer. Expect for them to stop blinking.

5. Plug your router back into the power source.

   Look a few minutes for the modem and router to fully power on. You tin usually tell when they're ready by looking at the status lights on the two devices.

6. On your PC, try to connect again.

Make sure information technology'due south not a problem with your cable modem or Internet service provider (Internet service provider). If information technology is, contact your Internet service provider.

1. Select the Start push . Blazon cmd in the search box, correct-click cmd in the listing, select Run every bit ambassador, and then select Yep.

2. At the command prompt, type ipconfig.

   Look for the IP accost listed next to Default gateway. Write down that address if you need to. For example, 192.168.ane.1.

3. At the prompt, type ping <Default gateway> and press Enter. For example, blazon ping 192.168.one.one and printing Enter.

   The result should be something similar this:

   Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
   Reply from 192.168.1.one: bytes=32 fourth dimension=5ms TTL=64
   Respond from 192.168.1.one: bytes=32 time=5ms TTL=64
   Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
   Ping statistics for 192.168.ane.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Estimate round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If the ping is successful and you see results similar to the results above, but you can't connect to the Internet on your PC, there may be a problem with your modem or Cyberspace service provider (ISP).

If y'all're all the same having problem connecting to a network, it might be related to your network adapter.

• Try using the Network Adapter troubleshooter to automatically detect and fix some problems. This troubleshooter will disable and re-enable the adapter, and attempt some other common repairs.

  Open the Network Adapter troubleshooter by selecting the First button so selecting Command Console. In the search box, type troubleshooter and then select Troubleshooting>View all >Network Adapter.

• Update the network adapter commuter. An outdated or incompatible network adapter driver tin can cause connection problems. Cheque to see if an updated driver is available.

  1. Open Device Manager by selecting the Start button , selecting Control Panel, selecting System and Security, and so, nether System, selecting Device Manager . If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

  2. In Device Manager, selectNetwork adapters, correct-click your adapter, and and then select Properties.

  3. Select the Driver tab, and and then select Update Driver.

  4. Select Search automatically for updated driver software.

If Windows can't find a new driver for your network adapter, visit the PC manufacturer'due south website and download the latest network adapter driver from in that location. If your PC tin can't connect to the Internet, you'll need to download a driver on a different PC and save information technology to a USB wink drive then you can install the driver on your PC. You'll demand to know the PC manufacturer and model name or number.

Hither are some things to check and try with your router if y'all're at dwelling and having trouble getting connected.

• If you don't run across the network name, sign in to your router and check to encounter if information technology's set up to broadcast the network name.

  1. Connect your PC to your router using an Ethernet cable.

  2. Open your web browser and type the IP address for your wireless router. (For example, 192.168.1.1 or 172.16.0.0—cheque the documentation for your router to detect the default IP address.)

  3. Sign in with your user name and password, then make certain an option labeled Enable SSID Broadcast, Wireless SSID broadcast, or something similar is turned on. This setting is frequently on a Wireless Settings page.

• Cheque to encounter if your Wi-Fi network uses Media Access Control (MAC) address filtering for security. If it does, you'll need to add together the MAC accost for your PC to the access list on your router before y'all can connect.

  1. Select the Start button. Blazon cmd in the search box and correct-click cmd in the listing. Select Run as administrator, and then select Yep.

  2. At the command prompt, type ipconfig /all.

     Write down the address that appears adjacent toConcrete Address for your wireless network adapter. This is the address you'll need to add to the access listing on your router.

  To add the MAC address to the access list on your router:

  1. Open your web browser and blazon the IP address for your wireless router. (For instance, 192.168.one.1 or 172.16.0.0—check the documentation for your router to observe the default IP address.)

  2. Sign in with your user name and countersign, then look for a setting that says MAC Address Filter or something similar.

  3. Add the MAC address you wrote downwardly for your PC to the access list and save your changes.

  On your PC, try to connect to the Wi-Fi network once more.

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Source: https://support.microsoft.com/en-us/windows/fix-wi-fi-connection-issues-in-windows-9424a1f7-6a3b-65a6-4d78-7f07eee84d2c

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